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FAQ

Get answers to your frequently asked questions regarding LMS & eLearning Maintenance Support here

(Last Updated on 29th JAN 2015)

Q

What all do you need to provide us for the support ?

Q

How secure my data/credentials will be with you?

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Which all Packages/Application will you support?

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How the training/consultancy session will be taken?

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What do we do when we need support?

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What are your working hours to attend support ticket ?

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How do you deduct the hours from plan ?

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We are facing an issue but we are short of hours in our support plan ?

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Will my support hours get carry forwarded to the next month ?

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What is your Support Cycle?

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Is the payment auto-renewed?

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What is your Cancellation Policy?

Free Trial Questions
Q

Is their any future obligations to subscribe your plan ?

Q

How can I continue to your services after the trial period is over?

Q

Why my application for Free Trial of LMS & eLearning maintenance support has got disapproved?

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